When a customer holds a Lush product in their hands, they are holding so much more that just that product. They are holding a complex web of relationships, of flows of materials, creativity, human labour, movement, life that had all to be arranged in a particular way, organised (although sometimes chaordically) so that that product could be in their hands.
From the Lush Labs all the way into the hands of the #LushCommunity, we invent every product, source every raw material carefully, make them fresh by hand in one of our local factories around the world, transport it to the shops or our digital fulfilment warehouses, reach out to our customers through the staff in our shops, the articles on our website, the videos on you tube, give platform to causes through our campaigns and support amazing groups through our giving programmes.
Every movement we make in this journey is an opportunity to Leave the World Lusher than we Found it.
In this section, we share how we are making an impact in the world, sometimes a footprint, other times a handprint*, as we learn what a regenerative business could look like.
* a footprint is a negative ecological impact, a handprint is a positive one.