Our products are made in spaces that look more like big kitchens than manufacturing sites. We have many more people working in our factories than we have machines. We produce cosmetics with our personal touch, creating local jobs and using local resources. Our factories are happy places where the product makers take a care in their work and are proud to have their faces displayed on the packaging of the products they made. We don’t think of our factory workers as backroom staff, but as the kitchen stars who whip up fresh, amazing products with speed and finesse every day.
That is why we add stickers on our products telling customers who made it, when it was made, when it goes out of date AND include the face of the real person that made it.
Bath Bombs made by hand this year, globally
We proudly display our faces on each product that we make by hand, and that’s every product, globally.
We tell you when they were made, so you know just how fresh they are.
When we invent new products, we don’t need new machinery, we simply need to train our staff to make them. With every new skill our compounders gain, they work their way up to being a Master Compounders. These lovely folk have to train and be signed off in 20 different departments, which can take up to 2 years to complete. We currently have 14 fully trained MC’s in the business, with an aim to have another 10 by the end of 2020.
In Manufacturing we have a culture of training as many people as we can to make our products. There is a constant training plan in place for all our compounders to be continually up-skilling and learning new product ranges and about our raw materials.
There is also a massive focus not just on compounding when it comes to handmade, but on our production assistants on the shop floor as they press, shape and wrap our lovely products into the final finished item. Over the years handmade in production has become more skilled as the products have become more complex, detailed and intricate.