CUSTOMER CARE ADVISOR – PORTUGUESE SPEAKER
INFORMATION ABOUT THE VACANCY: NUMBER OF VACANCY: 1 OF 16 hours STARTING DATE: March DURATION: Permanent SEND YOUR APPLICATION TO: [email protected] indicating in the subject “Vacancy CC Advisor Portuguese”
- Provide a personalised customer care service to clients
- Provide support to our customers and solve any incidences with their online order
- Work with customer care system like Zendesk to manage emails
- Generally speaking, serving our clients with their queries, whether it is related to product’s ingredients, order delivery or a disappointing shop experience, the team will always be ready to respond in a timely manner and facilitate the most relevant solutions through the channel chosen by the client to contact us.
WE ARE LOOKING FOR SOMEONE:
- With previous experience in retail or in a customer care department
- With excellent communication skills
- A very good level of written Portuguese
- Focused on problem solving
- Used to working as part of a team
- With an interest in digital technology
Do you like to communicate with others and go beyond to find solutions?
Are you very enthusiastic?
Are you a fan of our products?
If it is the case, we want to hear from you. Send you CV and a cover letter in portuguese explaining why you are the right candidate for the vacancy.
Deadline to apply: 6th March 2022
We will contact you by 10th March
“Lush is an equal opportunities employer”